A personal
link from
Wildanet
is needed

You've navigated to our email preferences portal directly, rather than via the personalised link inside a Wildanet email. For security, this page requires a unique token tied to your account — which is only provided through that link.

You can opt out of marketing emails at any time. However, as an active Wildanet customer, we may still need to send you essential service communications — such as outage notices, billing updates, or account security alerts. These are sent under a legitimate contractual basis and cannot be fully turned off.

Preference updates are usually processed within a few minutes. In rare cases, if an email is already being sent when you update your preferences, you may receive one final message before the changes fully take effect.

Yes. Wildanet handles all personal data in accordance with UK GDPR and the Data Protection Act 2018. Your preferences are stored securely and are never shared with third parties for their own marketing purposes. Read our full privacy policy for more details.

Check your spam or junk folder — emails can sometimes be filtered automatically. If you still can't find one, email our customer services team at [email protected] and they'll be able to update your preferences directly.

To re-subscribe to marketing or other communications, please contact our customer services team directly at [email protected] and they'll be happy to update your preferences for you.